Trustworthiness begins when you know that you are in the best hands. Well you are. Here at LinkActiv we take special care in guaranteeing our commitment to comply with state and federal regulations for your protection and that of your clients.

In addition, as a certified Minority Owned Business LinkActiv provides access to state and federal tax benefits to companies contracting businesses owned by minorities.

SSAE16 (formerly SAS70)

SSAE 16, also called Statement on Standards for Attestation Engagement 16, ensures the use of appropriate techniques to process customer sensitive / confidential information. It also certifies that data is only accessible by authorized personnel on a need to access basis.

This certification provides proofs that the necessary controls are in place to handle enterprise-level services. This includes cases with data protected by privacy laws such as HIPAA, FERPA, SOX and GLBA.


LinkActiv is the only call center in Puerto Rico with the PCI Payment Card Industry Data Security Standard certification that demonstrates heightened network security capabilities regarding payment card information. PCI ensures the protection of customers’ personal data and provides increased client confidence through a higher level of data security.

PCI benchmarks and assesses the security mechanisms of systems that store, process and/or transmit payment cardholder data.


Compliance with FTC’s 2013 Telephone Consumer Protection Act regulation certifies that LinkActiv does not dial telephone numbers using automated dialers (robodialers).